Refund & Cancellation Policy
Last updated: 15 October 2026
Products on Unibolt are digital and are delivered instantly, so purchases are generally not refundable once access has been given.
When we refund
- You were charged but did not receive access, and we cannot fix it within 48 hours.
- You were charged twice for the same order.
- A live session or consultation was cancelled by the Creator and not rescheduled.
- The product is materially different from its description.
Individual Creators may offer a more generous refund policy, which will be stated on their product page.
How to request
Email support@unibolt.live within 7 days of purchase with your order ID (it's in your purchase email). Approved refunds go back to the original payment method within 5โ7 working days.
Cancellations
Orders cannot be cancelled after payment, except as described above. If a payment failed but money was deducted, it is reversed automatically by your bank, usually within 5โ7 working days.